Instructor-led online or in person workshops:
Full workshop: 2 x half day
Express workshop: 1 x half day
including 1 hour online group review & coaching
UNIQUE: ‘WorkingSm@rt’ uses best practice collaboration behaviours to explain why and how to use TEAMS, including tracking actions in Outlook and sharing notes in OneNote. This dynamic course will motivate everyone to change behaviours & use TEAMS consistently for mutual benefit, using the ‘WorkingSm@rt’ guidelines
LEARN HOW TO OVERCOME THESE CHALLENGES
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Unsure when to use Emails, Posts or Chat
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Wasting time finding Messages & Channels
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Messages are difficult-to-read & topics are jumbled up
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Losing track of requests in Messages
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Wasting time searching for Files
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Inefficient follow-up to actions agreed in meetings
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Confusing layout of TEAMS & Channels
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Too many interruptions from Notifications
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Inconsistent use of TEAMS by colleagues
CHANGE BUSINESS BEHAVIOURS
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Prioritise Incomings + layouts + alerts to make it easier to focus on priorities with fewer distractions
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Messaging swiftly & by topic to minimise internal email & reduce meetings
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Share & co-working on files to find data quickly + save time
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Schedule all pending work & messages so that all work-in-progress is under control and reduce work-related stress
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Share & assign Tasks + tracking progress to deliver shared work on time
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Follow-up requests to others to encourage them to deliver reliably
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Manage others’ expectations resulting in fewer interruptions and more time for own work
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Track conversations & notes to keep control of conversations by knowing who said what last time
TRAINING CONTENT
TAMING TEAMS:
Navigating
Structuring
Prioritising
Notifications
1. MESSAGING:
Topics Together
Notes
Vote in Forms
Manage Work-In-Progress
2. SHARED FILING:
Stored in SharePoint
'Files' Tab in Channels
Files + Co-Editing
3. SHARED TASKS IN MEETINGS:
'Planner' Tab
Create Tasks
Monitoring
Overviews
AUDIENCE
This course is designed for teams that need to collaborate, and want to understand WHY to use Microsoft TEAMS
FORMAT
Hands-on Instructor-Led Sessions: Practical Workshops of 1 x full day or 2 x half day delivered online or at client's premises. Attendees will be practising and applying the learning in their own Outlook profile.
Languages: We can deliver in English, French, German and Dutch. Real-time transcription & materials are available in Mandarin, Japanese, Korean, Thai, Vietnamese using Microsoft TEAMS.
Follow-up Group Review & Coaching: 60 minutes Online
Class Size: Maximum 20 people per class
Tailoring: Training objectives are agreed in advance
Pre-Training Survey on "Microsoft TEAMS Current Experience": Results are used to tailor the training content.
Click here to view a demo report of the survey.
& team
Post-Training Survey on the impact of WorkingSmart: Results are used to assess behaviour change and improvement
WHAT'S INCLUDED
Comprehensive Learning Guide and Resource Manual: Individual Online Learning Guide with training content to refer to and reinforce the learning whenever needed
Ongoing support: WorkingSmart Helpdesk. Send us an email anytime at singapore@priority-asia.com
LearningLink: Our monthly productivity e-newsletter with impactful articles to keep you up-to-date
TESTIMONIALS
CONSTRUCTION
INDUSTRY
“The benefits of the training will reduce wasted time and aid with the communication between departments.”
TECHNOLOGY
INDUSTRY
“Allows you to be more in control of what you have planned. Allows you to schedule in more things in the same amount of times as previously.”
PHARMACEUTICAL
INDUSTRY
“Now aware of ways to get easy update from other which will save me a huge amount of time meaning I can do other more important thing like seeing customers etc...”
FINANCE
INDUSTRY
“Knowing that everyone has access to all information so that you don't have to check that they have access.”
