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TEAM COMMUNICATION &
COLLABORATION BEHAVIOURS

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This international course shows how to really use Microsoft TEAMS comprehensively to become the ultimate collaboration hub.

 

The ‘WorkingSm@rt’ method simplifies communications, workflows and file & task sharing, resulting in productive time gained by each team every day.

Find out how Microsoft TEAMS can help you to manage your group work or projects.

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WSMT ANCHOR
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Instructor-led online or in person workshops:
Full workshop: 2 x half day
Express workshop: 1 x half day
including 1 hour online group review & coaching

UNIQUE: WorkingSm@rt’ uses best practice collaboration behaviours to explain why and how to use TEAMS, including tracking actions in Outlook and sharing notes in OneNote. This dynamic course will motivate everyone to change behaviours & use TEAMS consistently for mutual benefit, using the ‘WorkingSm@rt’ guidelines

LEARN HOW TO OVERCOME THESE CHALLENGES
  1. Unsure when to use Emails, Posts or Chat

  2. Wasting time finding Messages & Channels

  3. Messages are difficult-to-read & topics are jumbled up

  4. Losing track of requests in Messages

  5. Wasting time searching for Files

  6. Inefficient follow-up to actions agreed in meetings

  7. Confusing layout of TEAMS & Channels

  8. Too many interruptions from Notifications

  9. Inconsistent use of TEAMS by colleagues

CHANGE BUSINESS BEHAVIOURS
  1. Prioritise Incomings + layouts + alerts to make it easier to focus on priorities with fewer distractions

  2. Messaging swiftly & by topic to minimise internal email & reduce meetings

  3. Share & co-working on files to find data quickly + save time

  4. Schedule all pending work & messages so that all work-in-progress is under control and reduce work-related stress

  5. Share & assign Tasks + tracking progress to deliver shared work on time

  6. Follow-up requests to others to encourage them to deliver reliably

  7. Manage others’ expectations resulting in fewer interruptions and more time for own work

  8. Track conversations & notes to keep control of conversations by knowing who said what last time 

TRAINING CONTENT

TAMING TEAMS:

Navigating
Structuring
Prioritising
Notifications

1. MESSAGING: 

Topics Together
Notes
Vote in Forms
Manage Work-In-Progress

2. SHARED FILING:

Stored in SharePoint
'Files' Tab in Channels

Files + Co-Editing

3. SHARED TASKS IN MEETINGS:

'Planner' Tab
Create Tasks
Monitoring
Overviews

AUDIENCE

This course is designed for teams that need to collaborate, and want to understand WHY to use Microsoft TEAMS

FORMAT

Hands-on Instructor-Led Sessions:  Practical Workshops of 1 x full day or 2 x half day delivered online or at client's premises.  Attendees will be practising and applying the learning in their own Outlook profile. 

Languages: We can deliver in English, French, German and Dutch.  Real-time transcription & materials are available in Mandarin, Japanese, Korean, Thai, Vietnamese using Microsoft TEAMS.

Follow-up Group Review &  Coaching:  60 minutes Online 

Class Size: Maximum 20 people per class

Tailoring: Training objectives are agreed in advance

Pre-Training Survey on "Microsoft TEAMS Current Experience":  Results are used to tailor the training content.

Click here to view a demo report of the survey.

& team

Post-Training Survey on the impact of WorkingSmart:  Results are used to assess behaviour change and improvement

WHAT'S INCLUDED

Comprehensive Learning Guide and Resource Manual: Individual Online Learning Guide with training content to refer to and reinforce the learning whenever needed

Ongoing support: WorkingSmart Helpdesk.  Send us an email anytime at singapore@priority-asia.com

LearningLink: Our monthly productivity e-newsletter with impactful articles to keep you up-to-date

TESTIMONIALS

CONSTRUCTION
INDUSTRY

“The benefits of the training will reduce wasted time and aid with the communication between departments.”

TECHNOLOGY
INDUSTRY

“Allows you to be more in control of what you have planned. Allows you to schedule in more things in the same amount of times as previously.”

PHARMACEUTICAL 
INDUSTRY

“Now aware of ways to get easy update from other which will save me a huge amount of time meaning I can do other more important thing like seeing customers etc...”

FINANCE
INDUSTRY

“Knowing that everyone has access to all information so that you don't have to check that they have access.”

Interested in finding out more or organising training  for your team?

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